BCC’s team of application support staff and programmers answer questions and help resolve problems relating to STARS systems SRS, AIRS, DAIS, BAIS and other in-house administrative systems.
Send your requests for assistance to stars @ bilkent.edu.tr. To help expedite the response, make sure you provide a specific description of the issue in the “Subject:” field of the email message. Where possible attach a screenshot of the problem . Please not include other BCC addresses such as hotline@bilkent…. or bcc@bilkent…. in the cc (carbon copy).