BCC’s team of user support staff and technicians provide assistance on questions and problems relating to PC hardware, PC software updates, software licenses, BCC lab equipment and Bilkent email accounts.
Send your request to 
and to help expedite the response, provide a specific description of the problem in the “Subject:” field of the email message. Please not include other BCC addresses such as bilnet@bilkent…. or bcc@bilkent…. or stars@bilkent…. in the CC (carbon copy).