The email client settings below apply to email accounts for Bilkent domains in the following forms:
- user@bilkent.edu.tr
- user@cs.bilkent.edu.tr
- user@ee.bilkent.edu.tr
- user@fen.bilkent.edu.tr
- user@unam.bilkent.edu.tr
- user@alumni.bilkent.edu.tr
- user@ug.bilkent.edu.tr
- user@me.bilkent.edu.tr
- user@tourism.bilkent.edu.tr
Users who access their mail accounts using IMAP clients such as Outlook, Thunderbird and mobile devices should configure their software. Mail client software settings are common for all domains. Do not forget to replace the email address or account ID settings on example settings (youremail@bilkent.edu.tr) with your own full email address.
Information for Webmail users:
Mail accounts can be accessed by using the web based webmail service as well.
Settings for Mail client software:
You have to set up an Incoming Mail (IMAP) server and an Outgoing Mail (SMTP, or ASMTP) server for proper configuration of your email client software.
There is a large variety of email client software such as Outlook, Thunderbird, iOS, Android mail software, etc. Unfortunately it is not possible to document screen shots for all these different software and their different versions which have quite different user interfaces and screens.
To set up a mail client, you need to configure
- an INCOMING MAIL SERVER and
- an OUTGOING MAIL SERVER
INCOMING SERVER SETTINGS
Refer to your mobile device’s documentation and manufacturer support site for assistance to find out how the following parameters can be set or changed.
| Server Type | IMAP Server type “POP3” is not recommended! |
| Incoming server (host name) | mail.bilkent.edu.tr |
| Username (account) Your full email address | e.g. youremail@ug.bilkent.edu.tr youremail@bilkent.edu.tr etc. |
| Password | ****** Your email account password |
| Security type Available options may vary depending on your client software | “Use SSL/TLS” Port: 993 or “Use STARTTLS” Port: 143 |
| Authentication Available options may vary depending on your client software | “Plain” or “Password” or “Login” or “Auto” |
OUTGOING (SMTP) SERVER SETTINGS
Refer to your mobile device’s documentation and manufacturer support site for assistance to find out how the following parameters can be set or changed.
| Server Type | “ASMTP” or “Authenticated SMTP” or just “SMTP” in some clients |
| Authentication | Required |
| Username (account) Your full email address | eg. youremail@ug.bilkent.edu.tr youremail@bilkent.edu.tr etc. |
| Password | ****** Your email account password |
| Outgoing server (hostname) | asmtp.bilkent.edu.tr |
| Security type Available options may vary depending on your client software | “Use STARTTLS” Port: 587 or “Use SSL/TLS” Port: 465 |
| Authentication Available options may vary depending on your client software | “Plain” or “Password” or “Login” or “Auto” |
Once you configure your email client try sending an email to yourself and make sure you receive it using your email client software and make sure the sender is your Bilkent email account.